At Twindis, we strive for transparency and clarity regarding shipping costs.

Below you will find an overview of our shipping policy, including the rates for different countries, exceptions, and details about our delivery terms.

Shipping Rates

For orders under €100, the following shipping fees apply:

• Netherlands and Belgium: €7.95
• Germany: €9.95
• Other European countries: Shipping costs vary by country. Please refer to the shipping rates table for a detailed breakdown of costs per country.

Exceptions to Free Shipping

Please note: Pallet shipments are excluded from free shipping. A surcharge of at least €20 per pallet applies, depending on the number and weight of the pallets.

Countries and Exceptions

Shipping costs may vary depending on the destination country. Please refer to the shipping rates table for a detailed breakdown per country. Be aware that certain regions are excluded from standard rates. Specific exclusions include:

• Denmark: Excl. Greenland and Faroe Islands
• France: Excl. Andorra
• Spain: Excl. Canary Islands

General Terms and Conditions

For a full explanation of our delivery terms and other important information regarding your order, we invite you to review our General Terms and Conditions. Here, you will find detailed information about checkout, delivery, returns, and warranty policies.

Contact and Questions

If you have any questions regarding our shipping policy, feel free to contact our customer service team. We are ready to assist you with any inquiries about shipping, payments, or other order-related matters. For more information, please also consult our FAQ page.